Büyükdere Caddesi, Levent 199 No:199, İç Kapı No:6

Company Number | Ticaret Sicil Numarası: 1080694

Legal Representatives | Yasal Temsilcileri:  Mustafa Şener 

HYROX Türkiye

As HYROX SEE Sportif Organizasyon Anonim Şirketi (“Hyrox”), we adopt privacy and fair data processing principles, which form the foundation of our values, to provide our users with a transparent and secure service.

This Privacy Policy (“Policy”) explains the following:

How and for what purposes we collect data;

Our methods for ensuring the security of personal data;

Your rights and options regarding your personal data.

As Hyrox, we have prepared this Policy to inform you about the privacy and security of the data collected during your visits to our official website, www.hyroxturkiye.com (“Our Site” or “Our Services”).

The presence of a Hyrox logo, mark, or any visual on a website and/or mobile application not managed by Hyrox does not mean that this Policy applies to that website and/or mobile application. This Policy does not cover websites and/or mobile applications outside of our official Services.

When you visit the Services provided by Hyrox, your data is collected, processed, and stored in accordance with the fundamental privacy principles and the provisions of the Personal Data Protection Law No. 6698 (“Law”), as follows:

Processing in accordance with the law and honesty principles,

Processing for specific, explicit, and legitimate purposes,

Processing accurate and up-to-date personal data,

Processing personal data in a manner that is relevant, limited, and proportionate to the purposes for which they are processed,

Retention for the period prescribed by applicable legislation or as necessary for the purposes for which they are processed,

Ensuring that confidential data is accessible only to authorized personnel.

For What Purpose and by What Method Does Hyrox Collect Personal Data About Customers and Visitors?

As Hyrox, we collect the personal data of our customers and visitors for the purpose of providing and continuously improving our Services, based on the legal grounds of the legitimate interest of processing the data without harming your fundamental rights and freedoms, in accordance with Article 5/2(f) of the Law.

We would like to emphasize that it is the responsibility of our customers visiting our Services to ensure that the information provided to Hyrox is accurate and complete. If you believe that the information you provided is incorrect or incomplete, you can always contact Hyrox to have it corrected.

Our website also contains links to other social media accounts. If our visitors click on these links and access another website, those sites may process different personal data. We recommend that you review the user terms and privacy notices of each website you access in this regard.

The HYROX TURKEY Event (“Event”) is a nationally and internationally organized sports competition and is open to the public. Therefore, similar to concerts, theater performances, or other public events, audio and video recordings of participants (athletes or spectators) may be taken while they are present in the event area during the Event. For more detailed information about the personal data processed during the Event, you can review our Athlete and Spectator Information Notice.

If you purchase a ticket for the Event or participate in any way, your personal data—particularly visual and auditory information and, if you are an athlete, health data—will be processed for the purposes of conducting, promoting, broadcasting, and archiving the Event.

In this context, your personal data will be processed by the local organizer, domestic and international business partners, sponsors, and healthcare service providers in accordance with the provisions of the Law (Articles 8 et seq.) and applicable legislation; such data will only be used for the purposes specified above.

When you visit our website, we collect your personal data to the extent permitted and as outlined in this Policy, solely for the purpose of providing certain services. Our personal data collection activities related to specific processes (e.g., participation in the Event as an Athlete or Spectator) are detailed in the Athlete and Spectator Information Notice. For processes not covered in the Athlete and Spectator Information Notice, we inform visitors and customers of our Services separately when collecting personal data and, if required by legislation, obtain their explicit consent or permission.

When you visit our Services, some of your data is collected automatically (e.g., through cookies and/or software development kits). These data may often not be personally identifiable. For example, device-related data may be collected to conduct our analysis studies and measure usage metrics. The purpose of collecting this data is to optimize our Services and provide you with a better and uninterrupted experience.

Detailed information regarding the data collected through cookies and similar technologies while using our Services is provided in the Cookie Policy. Detailed information about cookies is also made available to you via the cookie management panel.

In our semi-automatic forms on the website, we process the personal data of individuals who wish to contact us or join us, including their full name, email address, phone number, and the content of the messages provided. The personal data in these forms is processed based on the consent of the visitors filling out the forms. To contact visitors who fill out the contact form on our website, we process their personal data as the data controller under Article 5/2(f) of the Law.

Additionally, your personal data may be disclosed to official authorities without your explicit consent if requested by authorities in accordance with applicable legislation and mandatory legal provisions. Furthermore, your personal data may be processed without your explicit consent under Article 5/2(ç) of the Law and for the purpose of establishing or protecting Hyrox’s rights under Article 5/2(e) of the Law.

You can access detailed information on how we use personally identifiable data through the detailed texts available under the “Personal Data Protection” section on our website. As Hyrox, we regularly update the texts in this section whenever there is a change in our personal data processing activities.

How Do We Protect the Personal Data You Provided to Hyrox?

Keeping your personal data confidential and secure is our priority at Hyrox. We take, review, and, when necessary, improve various security measures to prevent unlawful access to your personal data.

In this regard, we commit to implementing the standard and necessary data security measures.

Regarding to the Security of Your Credit Card Information:

Hyrox ensures the security of credit card holders only when tickets are purchased through our official website, www.hyroxturkiye.com. The site uses a payment infrastructure that complies with international security standards. Information related to the credit card used during the purchase is encrypted via the SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independently of the website. The transaction proceeds only if the card’s usability is confirmed. Additionally, credit card data is protected in accordance with the Payment Card Industry Data Security Standards (PCI DSS).

In addition to these measures, Hyrox considers parameters such as the cart amount, product type, whether the card is being used for the first time, whether the previous transaction was made with 3D Secure, address changes, and the overall risk situation to determine whether a 3D Secure verification is required.

3D Secure is a protocol designed as an additional security layer for credit and debit card transactions conducted over the internet. Under this protocol, when a person chooses to pay via credit card on www.hyroxturkiye.com, the bank sends a one-time code to the phone number registered with the card. This code is single-use and cannot be used again. The transaction is approved only when the user enters the code received on their phone. You must not share this code with any third party. If you do, Hyrox will not accept any responsibility. Hyrox will not request your bank information in the event the transaction cannot be completed.

Our ticketing services may contain links to third-party ticketing platform integrator’s, payment service provider’s and other third-party service provider’s websites. In such cases, the collection, processing, sharing, or transfer of data by third parties is outside of our responsibility. Your use of third-party websites and the sharing of your data with them are subject to the privacy policies and terms of use of those websites and are not covered by this Policy provided by Hyrox. We recommend reading the privacy policies of any websites you visit before sharing personal data.

Hyrox does not send emails or SMS messages requesting your credit card or account information, codes, or passwords. Therefore, we strongly remind you not to trust any emails or SMS messages requesting your personal, credit card, account, or password information that use the Hyrox name or logo.

The provisions of this Policy may be partially or fully amended or renewed by Hyrox due to various requirements. The Policy comes into effect on the date it is published on our website.

To keep track of any changes to the Policy, we recommend that you check our website periodically.

Contact Us Regarding Your Personal Data Rights

For any questions, requests, or complaints regarding the interpretation or implementation of this Policy and your personal data, you can contact us:

By mail to Esentepe Mah. Büyükdere Cad. Levent 199 No: 199 Inner Door No: 6, Şişli / Istanbul, Turkey.

You can always review in detail which rights you have regarding your personal data and how to exercise these rights under the “Personal Data Protection” section. Hyrox reserves the right to verify your identity in order to fulfill your request.

Necessary Steps Regarding to the Membership

Hyrox allows you to purchase tickets without a membership. Within this framework, you can cancel your membership at any time without any preconditions and continue to purchase tickets. However, in this case, Hyrox will not be able to provide you with a personalized experience on the platform.

If you wish to cancel your Hyrox membership, you can submit a request via our website by navigating to My Account > Settings > Update Membership Information and using the “Delete My Account” option. Cancelled memberships cannot be reactivated. Additionally, any coupons or campaigns associated with a cancelled membership cannot be transferred to another account.

If you also wish to request the deletion of your personal data, you can do so using the relevant individual application form attached and submit it to Hyrox through one of the following methods:

Send it with a wet signature and a copy of your ID to: Esentepe Mah. Büyükdere Cad. Levent 199 No: 199 Inner Door No: 6, Şişli / Istanbul, Turkey,

Submit it in person to HYROX SEE Sportif Organizasyon Anonim Şirketi with a valid ID,

Send it using your registered electronic mailbox (KEP) and a secure electronic or mobile signature to hyroxseesportif@hs01.kep.tr,

Send it from the email address previously notified to and registered in our system by the relevant individual to turkiye@hyrox.com

Within the scope of the Law No. 6698 on the Protection of Personal Data (“Law”), HYROX SEE Sportif Organizasyon A.Ş. (“Hyrox”) uses cookies on its website in order to provide you with a better service. This Cookie Policy explains the types of cookies we use, the purposes for which we process these cookies, and how we manage them.

Cookies are small text files that are stored on your computer (or other devices such as smartphones or tablets) by the websites you visit through your browser. Cookies do not contain personal data such as your name, gender, or address. Through cookies, we enhance the functionality and performance of our website, improve our features, and develop the services offered to you accordingly. Cookies also help ensure the security of both you and Hyrox.

The types of cookies used on our website are as follows:

Technical cookies are mandatory for the operation of the website and are required for us to provide you with sufficient service. These cookies cannot be used for marketing purposes, and disabling them may cause certain parts of the website not to function properly. Mandatory cookies are set only to perform your operations, such as determining your privacy preferences, logging in, or filling out forms. Personal data collected through these cookies are processed under Article 5/2(f) of the Law on the legal basis of “necessity for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.”

Performance cookies collect information such as how you use the website, which pages you visit, and which links you click, helping us understand how visitors interact with the website and improve your experience. These data are used to measure and enhance the website’s performance. Personal data collected through performance cookies are processed based on your explicit consent pursuant to Article 5/1 of the Law.

Marketing cookies are used to present content and campaigns that match your interests. These cookies may also be set by our advertising partners on the website and work by identifying your browser and device. Unless you allow performance cookies, we cannot show you advertisements on other websites. Personal data collected through marketing cookies are processed based on your explicit consent pursuant to Article 5/1 of the Law.

Functionality cookies allow the website to remember the choices you made previously to provide a more personalized online experience. These cookies are used to enable functionalities beyond the mandatory ones. Personal data collected through these cookies are processed based on your explicit consent pursuant to Article 5/1 of the Law.

For the purposes set forth in this Cookie Policy, we collect and process data through cookies such as your browser and operating system, IP address, user ID, date and time of your visit, interaction status (e.g., whether you could access the site or received an error message), use of website features, search terms entered, frequency of visits, language preferences, scrolling behavior, and information on accessed tabs, including user activity logs. In addition to all this, our website uses Google Analytics, an analytics service provided by Google Inc., listed below for your information, these cookies used to track and the pages visited. These cookies use “identifiers,” meaning text files stored on your computer that enable an analysis of how you use the website.

You can adjust your cookie preferences through your browser settings. It is possible to restrict, block, delete, or set your browser to alert you when cookies are sent to your device. However, different browsers require different disabling methods. You can find information on how to disable cookies by clicking the link corresponding to your browser.

If you access our website through multiple devices, cookie preferences must be adjusted individually for each device. If you prefer not to have cookies placed on your devices, you can modify your settings via your internet browser or the cookie management panel. However, if mandatory cookies are disabled, you may not be able to fully benefit from all features of our website.

See List of cookies used in our website : 

Legal Basis for Collecting Personal Data Through Cookies

Mandatory cookies are processed based on Article 5/2(f) of the Law, which allows data processing when it is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject. For other types of cookies, we rely on your explicit consent. If you provide explicit consent for the use of these cookies, your personal data will be processed based on such consent.

Sharing of Data Collected Through Cookies with Third Parties

Personal data collected through cookies may be shared with third-party cookie providers within the framework of the conditions specified in Articles 8 and 9 of the Law. If you would like to obtain more detailed information about the transfer and processing of your personal data or submit a request to Hyrox regarding the processing of your personal data, you may review our Privacy Policy.

HYROX SEE Sportif Organizasyon Anonim Şirketi (“Hyrox”) olarak, kullanıcılarımıza şeffaf ve güvenli bir hizmet sunmak için değerlerimizin temelini oluşturan gizlilik ve adil veri işleme ilkelerini benimsiyoruz.

Bu Gizlilik Politikası (“Politika”)  aşağıdakileri açıklamaktadır:

Gizlilik ilkelerimiz; Verileri nasıl ve hangi amaçla topladığımız; 

Kişisel verileri nasıl kullandığımız; 

Kişisel verilerin güvenliğini sağlama yöntemlerimiz; 

Kişisel verileriniz konusunda sahip olduğunuz haklar ve seçenekler.

Hyrox olarak, yönettiğimiz resmi internet sitesi www.hyroxturkiye.com (“Sitemiz” veya “Hizmetlerimiz”) aracılığıyla ziyaretleriniz süresince toplanan verilerin gizliliği ve güvenliği hakkında sizleri bilgilendirmek amacıyla bu Politika’yı hazırladık.

Hyrox tarafından yönetilmeyen bir sitede ve/veya mobil uygulamada, Hyrox’a ait bir logonun, işaretin vb. bir görselin bulunması işbu Politika’nın ilgili site ve/veya mobil uygulama için de geçerli olduğu anlamına gelmemektedir. Bu Politika, resmi Hizmetlerimiz dışında kalan internet sitelerini ve/veya mobil uygulamaları kapsamaz.

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HYROX Türkiye

Organizer

Ticket Service Provider